Golden Home Care

"Live Life With Golden Care"

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514-685-8889

1-855-GOLD-321
(4653)

info@goldenhomecare.ca

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FAQ's - Frequently Asked Questions

What Makes "Golden Home Care" special and/or different than other Care Providers?

  • Our personalized service is what we are known for. In addition to providing you with top quality care, communication is very important to us. Our Care Coordinators develop and maintain a close and informed relationship with our Clients, their Families and our Care Associates.

How do I contact "Golden Home Care" in an emergency?

  • Dial 514-685-8889. There is always someone "on-call" to receive your request for assistance.

How can "Golden Home Care" benefit our entire family?

  • We assist our clients with their day to day personal and home care needs. We help eliminate some of the tasks for family caregivers so that they can spend quality time together instead.

Am I eligible for government tax credits to help me pay for Home-Care Support?

  • Yes, "Golden Home Care" can help guide you on how to apply for the many benefits available to you.

Can I receive services on short notice?

  • Yes, we have many associates readily available to assist you. Our Care Coordinator will organize appropriate care as your needs arise.

Can I hire services on a "one-time basis" or do I have to have a long term contract?

  • Our goal is to accommodate your needs whether it be daily, weekly or on a long-term basis. Therefore, extended contracts are not required.

How will my Care Asssociate's punctuality and attendance be monitored?

  • Our Associate's are monitored both by the active involvement of our Care Coordinator as well as with the use of an electronic tracking system.

What if my Care Asssociate is sick or on vacation?

  • We will always have a secondary Care Associate available. In the case of vacation, we will introduce a new Care Associate in advance to allow time for the client to adjust to an alternative caregiver.
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